If you wish to cancel the order made by you, the cancellation has to be made during the order confirmation call. After you have placed your order within 5-15 minute you will receive order confirmation call. This call is your opportunity to cancel the order if you no longer feel the requirement of the product.
Cancellation cannot be made after you have crossed call confirmation process. Only Under critical situation cancellation be made after the delivery of goods. If such cancellation is made you will be charged with 20 % service charge and the delivery and return cost.
Please note that our company values its customer, the charges are not any sanction as such. They are made to cover processing coat and avoid any misuse of our system.
Sancho Nepal has the sole right to modify the content of this policy as deemed necessary. You will be notified through the popup menu about the change.